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Return Policy

Refund Policy - the basics

- All hats are final sale. All hats have adjustable bands.

   *If a hat arrives damaged, please contact us. We will ask for pictures of the damage. Send to untamedorchidtn@gmail.com

- All accessories are final sale

- Hat Bar event deposits are non-refundable - if something comes up, please contact us to reschedule your event.

- Please allow 1 for in stock items to ship

- Please allow 10-15 days for custom orders to be made and shipped

Contact us with any other questions at untamedorchidtn@gmail.com

- We are not liable for lost or missing packages, or packages shipped to an incorrect address.  Please reach out to shipping company to file a claim.

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